Downloading purchased music from Amazon?

Category: Geeks r Us

Post 1 by GreenTurtle (Music is life. Love. Vitality.) on Tuesday, 22-Jul-2014 18:07:46

Hi,
So I did find a topic about this, but it hadn't been posted to for over a year, so I'm starting a new one to ask my questions. I have a feeling that the software might have been updated since that topic was created.
I purchased an EP from Amazon today that I had been looking for for a long time. I thought the downloading process would be straightforward, as it is from similar sites like Bandcamp or CD Baby, but no.
First, it told me to install the cloud player. I did so, but I find that Jaws won't read anything past the sign-on screen. There are a lot of unlabeled buttons, and a read-only edit field. After playing around some, I got it to play some songs, but certainly couldn't figure out how to download anything.
On a side note, I purchased vinyl albums from Amazon in the past, and now those purchases are reflected as digital downloads. Why?
Anyway, back to the point, so I switched to NVDA to see if I would have any more luck. It did seem to read the page a bit better, but would not allow me to click on anything. It says something about dragging tracks to a spot where they could be downloaded. I'm not all that familiar with NVDA's virtual mouse features, and don't really think that dragging stuff would be possible anyway.
So I tried googling the problem, and got a page from Amazon saying that if I checked only one song at a time and clicked download, a open/save dialog box would launch in the usual way. unfortunately, that doesn't seem to be the case, either. It just keeps bringing me back to the page about installing the cloud player.
If anyone can help me figure this out, I'd really appreciate it. I don't want to have wasted my $6, even if that's really not a lot to waste in the grand scheme of things. Plus, I was really looking forward to hearing the music I bought.
I'm using the latest versions of Jaws and NVDA and Windows 7 32 bit.

Post 2 by starfly (99956) on Tuesday, 22-Jul-2014 22:13:40

I am going to feel dumb here but did you try to attempt to drag your track with jaws; drag and drop feature?

Post 3 by vh (This site is so "educational") on Tuesday, 22-Jul-2014 23:37:33

well, don't feel too dumb because I'm going to ask something probably even dumber:
what is JAWS drag and drop feature? What version of JAWS has it?

Green Turtle, you are probably seeing digital versions of your vinyl albums because the purchase came with a free digital copy. I've never purchased a vinyl album from Amazon (haven't purchased a vinyl album since I was a kid) but when I purchase CDs from Amazon, most of them come with a free digital download of the album. I often pay the same, less, or just a fraction more for the CD and get the MP3 free.
(I prefer CDs so and it is handy not having to rip it myself so this is perfect for me.)
Except that I too have difficulties with downloading. I can only get it to work on the rare occasion and never twice in a row. Don't ask me how, because I can't remember and usually get very annoyed and don't try again for a long time.

Post 4 by forereel (Just posting.) on Wednesday, 23-Jul-2014 12:35:03

It's a piece of cake.
I'll explain in detail.
Yes, you see digital copy's of your CD's for the reason above.
It is kind of neat, because you will always have that content as long as Amazon is around.
You can also play it on any device you happen to be using.
You'll want to ditch the cloud playerapp, but I'll explain.
No need to drag and drop.
What drag and drop is basicly is putting something on your clipboard, moving to where you want it, and pasting it there.
RThis can be done with Jaws, but in this case no need.
I'm needing to write it up for you, so maybe by tomorrow I'll post it.

Post 5 by LeoGuardian (You mean there is something outside of this room with my computer in it?) on Wednesday, 23-Jul-2014 12:53:25

I use drag and drop with JAWS when I need to move items around on a canvas. What it does is starts at the start position, locks the left button down, moves the mouse to the end, and unlocks it, from what I can tell. That will have different results depending on how the app in question behaves.
So to do it, you need the start and the target positions to both be visible in the same window. You can tell that using your JAWS Cursor. Place your JAWS cursor on the start position, then press control insert and the slash key on the number pad, the one just to the right of the number lock key. Move to the end position and press that key stroke again, and it will try and do the action. What happens will depend on the application you're using.
There's sort of a way to do it in NVDA but it's more challenging and I always forget how, it's not automated.
Now for my question: Is there an app to download music from Amazon onto the ipad or iPhone? My main reason for not buying from Amazon is that I use my two iOS devices without ever hooking them up to a computer. You can use Androids exactly the same way over the air, so this question should be asked for the Android users also, what app can they use?

Post 6 by forereel (Just posting.) on Wednesday, 23-Jul-2014 13:03:12

I use Amazon's digital music app on my iPhone.
It is totally accessible.
It either contains your complete library in the app, or you can download the music to your phone for using without cellular or WiFi connection.
Get it from iTunes, or just click on the iPhone app directly on Amazon.
That will take you to the place.
I like it, because if I have WiFoi or want to use data, I have my complete library on my phone without using up memory, so I don't download them.
However, you can.

If you subscribe to Prime, you can also play music you don't actually own, and even download it.
The problem is if you stop paying, your borrowed traces don't play, so I buy what I want, and use other services for borrowing, like Rhapsody.

Post 7 by LeoGuardian (You mean there is something outside of this room with my computer in it?) on Wednesday, 23-Jul-2014 16:14:42

Very nice, and thanks, Wayne.

Post 8 by forereel (Just posting.) on Wednesday, 23-Jul-2014 20:14:50

It is really a sweet app. I really like it.

Post 9 by GreenTurtle (Music is life. Love. Vitality.) on Wednesday, 23-Jul-2014 20:26:15

Yeah, that does make sense about the digital downloads. They'll be nice to have if anything happens to my external hard drive.
I didn't try dragging and dropping, because Jaws wasn't reading anything in the window of the cloud player, so I wasn't sure how to drag and drop anything into the correct position.
But if the cloud player isn't necessary, that will be a good thing.

Post 10 by forereel (Just posting.) on Thursday, 24-Jul-2014 10:01:11

You said you had read my previous post on Amazon music. Some of that still applies here, but I’ll need to refresh it.
Refer to it when you don’t understand what I’m talking about, or ask fresh questions.
I have the Amazon MP3 downloader, but today I’ve learned this is difficult to get, so I’ll assume you don’t have it installed.
I intend to inquire with Amazon to see how it can be gotten fresh, because it is a good tool, and accessible, whereas the current Amazon Music is not for PC’s.
I’ll also assume you know how to buy music
You’ll need to remove the current app. You’ll find it under add and remove programs.
After you buy a song, you find the link that offers you to download your purchase.
When you click that, you are offered a chance to get the app, but as you notice, it isn’t accessible.
Keep going down, and you’ll find something that says “no thanks, just download my music.”
Click that on, and your browser ask if you want to open, or save it. Choose save.
It will save in your downloads location.
The use of the downloader is that it puts the music in your player and library in the correct order.
If you don’t have it, the files are put in your downloads folder, or your specified download location and you have to move them.
I say specified location, because you might have your computer set so things get on your desktop, or some other location.
The Amazon MP3 downloader will put them in your music folder under Amazon music, or you can change that location. It also puts them in the media player of your choice, Windows Media Player, iTunes, like that.
I’ll post what Amazon tells me, and if you need directions on how to use the MP3 downloader, if we can get it back, please ask, and I’ll post these as well, or read the other topic.

Post 11 by forereel (Just posting.) on Thursday, 24-Jul-2014 10:02:20

To replace the cloud player, I’ve made my own sort of.
On Amazon’s website under digital music you find your Amazon Music Library.
That serve the exact purpose as the cloud player. It allows you to play, download, delete, and other functions. You can also access this from any computer, or web device.
If not on your personal computer, you have to go to amazon.com/music and click on the music library.
When you sign in all your music is available to you.
As posted, on an iDevice, the music app works perfectly. I’ve not tested the Android version.
On my personal computer I save the web page link to my computer, so that I can just click it on from my desktop, or apps screen.
The procedure is different from Windows 7 and 8, so if this is something you desire, say, and I’ll post directions.
I don’t like the label it gives, so I renamed mine.
On the library page you’ll see categories; recently added, Albums, Artist, and the number of items.
Click on the desired one to see your list.
Notice, you have a search box at the top, and this works nicely to get you directly to the title you want.
Going down in your list, you find the cloudplayer/player, title, and view options.
The player will play the music, and if you stay on it you can work your spacebar to start and stop play.
Clicking on the title gives you info, and clicking on view options, will bring up a menu of things you can do with it at the bottom of the page.
To download, add it to a play list, or whatever, you click on the title (Like You), and you’ll see the check box to check, and going up the page the control, like download, add to playlist, delete.
Sometimes you may have to click something twice, but it works nicely.
This is a general explanation, and I suggest you play with it to learn how to work it. That way when you are ready to do something, it will come easy to you.
If you have more questions, please ask them.

Post 12 by forereel (Just posting.) on Thursday, 24-Jul-2014 11:48:31

A couple things I learned doing this testing.
1. When you remove Amazon music, you might have to set your browser to allow pop ups from Amazon. This is only a maybe, but caused me issues on one PC.
2. If you press the download, and your browsers dialogue doesn’t open asking you to save or open the file, simply refresh the page with F5 and you’ll hear it.
Again, if have questions about any of this, please ask.
Amazon has responded to my request for the MP3 downloader. I'll post that reply next.

Post 13 by forereel (Just posting.) on Thursday, 24-Jul-2014 11:51:17

Hello,

I understand your concern to install the Amazon MP3 Downloader on your new PC.

The Amazon MP3 Downloader is a free helper program designed to streamline the downloading process for albums or multiple tracks from the Digital Music Store and Amazon Music for Web. If you need to reinstall or troubleshoot issues with the Downloader, go to:

http://www.amazon.com/gp/dmusic/help/amd.html

If you'd prefer not to install either the Amazon MP3 Downloader or the Amazon Music app, you can still download single-track purchases after you place an order from the Digital Music Store. Click the "Download to your Computer" button on your order confirmation screen, and then select "Skip installation and continue" or "No Thanks, just download my MP3 purchase instead."

You can also download songs one-by-one, as individual MP3 files, from Amazon Music for Web (http://www.amazon.com/musiclibrary). Check the box next to a single song, click "Download," and if prompted to install or launch the Amazon Music app, choose "Skip Installation and Continue." to download the file through your computer's web browser. Click "Save" if your browser asks whether you'd like to open or save the file, and then look in your browser's default "Downloads" location to find the track.

Post 14 by GreenTurtle (Music is life. Love. Vitality.) on Thursday, 24-Jul-2014 14:26:59

Hi,
thanks so much for your help. I ended up using the mp3 downloader, and it worked nicely.
Now I know what to do if I use Amazon to buy mp3 downloads again. As you said, it did take refreshing the page to get the download to show up, but once that happened, I was able to launch the mp3 downloader without a problem.

Post 15 by forereel (Just posting.) on Thursday, 24-Jul-2014 15:55:51

I don't know why today the refresh was needed. Normally it just works.
Maybe Amazon had lots of traffic.

Post 16 by JH_Radio (I've now got the silver prolific poster award! wahoo!) on Friday, 25-Jul-2014 10:06:10

wayne, I have prime access. what can I do with the music that doesn't involve buying it? you said something about lending it out, and being able to play it on the computer? is this online access only or can I download songs to barrow and play offfline too?
Thanks for all your help so far man!

Post 17 by forereel (Just posting.) on Friday, 25-Jul-2014 10:23:08

You can play, download, or use any song in the Amazon library anyway you like.
If you know how Rhapsody, or Napster worked, you understand how prime works.
I have not texted this on a computer, because I don't have prime, so can't tell you about the accessibility of it.
If it involves using the new app, and I suspect it does, on a computer it will not be accessible.
On an iDevice, however, it is perfectly accessible.
You have access to radio stations as well, so it is a full service music service.
If you stop paying for prime, after a set time, all the tracks you have downloaded, but not purchased, will not play.
This is because each time you log on, or ever so often, you are sent updated code for your tracks. When you stop paying, you don't receive them, so your tracks become unusable.

Post 18 by forereel (Just posting.) on Friday, 25-Jul-2014 10:29:49

I'd like to add.
Check on the page I talked about Amazon library, and see if your prime subscription makes things appear, such as the radio stations, or a link to your prime tracks.
Try looking in Amazon music, and see if you get an option to add the track to your library without purchasing it. This will appear on the same page as the purchase, or add to MP3 cart with the album, or track you like.
Post your findings.
I also can sign up for prime free for 30 days, and take a look myself.
Inquiring, or reading the FAQ section with Amazon, will help as well.
If I'm not mistaken, you need to add this services to your prime, or open them in your prime account settings.